Update on the Message Board Updates
December 15th, 2006 by MelissaWe want to thank you for all of the feedback we have received through the boards, blog comments, and “Send Feedback” links. We regret that we cannot respond to all comments individually so please know that we are listening.
The message board team has been very busy this week reading your feedback and fixing bugs. We have also spent a lot of our time planning and developing adjustments to the boards based on that feedback.
Our first priority in this post-launch period is to fix anything things that are broken (also known as “bugs”). Often when new code is launched and/or a database is updated (both happened with this board update), there are bugs that are not caught during the QA process or things that don’t work correctly when the code goes live.
One bug with the “Last Post” column that caused a lot confusion was fixed Wednesday. The Last Post column was displaying the incorrect date and this made threads on a board appear to be sorted in random order, rather than by order of the most recent reply or new thread.
The column is now displaying correctly and threads with the most recent replies (and new threads) are at the top of the list. This makes it easy to locate the newest messages and replies posted to the board. Because threads are sorted by “last post” you don’t need to use a separate “date”-type view to be sure you see replies made to old messages along with the new messages.
Other bugs we have fixed or have been working on include:
- My Alerts, My Favorites, and “Boards I Admin” which are displaying in incorrect order.
- Board Information-related bugs.
- URL’s within a message not displaying as a link.
- “Author” field Advanced Search searching incorrectly.
- Reported Firefox and Netscape browser-related bugs.
- And more…
After fixing bugs, our second priority is to evaluate your feedback to help us plan and develop adjustments to the boards. Below is a list of some of the adjustments we have been working on.
Note: Some adjustments have already been applied to the boards and some are still in the planning and development stages:
- Adding a link to view all of an author’s messages.
- Updating the My Favorites page with category information (to help clear up confusion over which “General” board is which), and a drop-down to view more favorites per page,
- Displaying the full subject line.
- Changing the link color of the threads you have clicked on.
- Adding “next thread” navigation.
- Adding the ability to sort threads by “classification” type.
- And more…
The message board team is working hard to make the necessary bug fixes and planning and development of adjustments takes time. We appreciate your kindness and patience during this process.
December 15th, 2006 at 6:32 pm
Thanks for working on bugs. The problem is that the Message Board Team and/or the new-code designers do not know how users have taken advantage of the old boards’ features.
You say:
*Because threads are sorted by “last post” you don’t need to use a separate “date”-type view to be sure you see replies made to old messages along with the new messages.*
This requires opening threads one by one and scrolling down to the bottom of each one to see the most recent posts.
The advantage of the old system, in which one could sort ***individual messages*** in date-order, was that thus sorted you could immediately tell–without opening anything, doing any further selecting, or scrolling–what the latest messages were about and you could immediately read any of interest with one click from the initial board, and if needed click back through the message hierarchy to look at earlier items in that sub-thread.
Both of these advantages are lost with your new system. In a long thread there is no way once you are reading a message to track what specifically it is responding to. Lots of scrolling and navigating is now required, intelligibility of a specific conversation is deterred.
Please don’t tell the users what we don’t need.
December 15th, 2006 at 6:36 pm
I appreciate FINALLY hearing something about our comments. But…instead of trying to fix the bugs, just return the old system and just add the SPAM safeguards. It worked just fine. By the time you fix the bugs and listen to our comments, you’ll probably return to the old system anyway.
Coke tried this approach once…they finally brought back Classic Coke. Bring back Classic Rootsweb, and you can change the color of the “bottle” if you want. You can also change the opener to keep out the unwanted. But, leave the “drink” the same.
Ron Bestrom
RBestrom@earthlink.net
December 15th, 2006 at 6:43 pm
Fixes issue #2
You say *Updating the My Favorites page with category information (to help clear up confusion over which “General” board is which), and a drop-down to view more favorites per page* is intended.
Well it’s nice to make it intelligible but perhaps you should take a poll to see why anyone would use the links here instead of using a browser’s bookmarks. Personally I have no use for having to get to that page, when I have immediate access through my browser. There are times when Rootsweb’s computers are sluggo (such as when Google is spidering the site) or non-functional. I can organize bookmarks in complex ways in file hierarchy. A simple list is not my idea of something useful, even if you make it possible for the viewer to tell what the items in the list relate to.
This is another example of where you would substitute scrolling for organization. I pass.
December 15th, 2006 at 6:52 pm
Fixes issue #3
It is good to hear your intentions. You say “Adding the ability to sort threads by “classification” type” is intended.
Make sure that it is possible to sort ***messages*** (not threads) by classification type and reverse-or-forward-date-order, as well as an option for sorting whole threads where there may be discussion of a document.
December 15th, 2006 at 6:55 pm
I re-read your “what we will do” and… I say again, why. The old system was just FINE. WHY are you giving us that “CRAP”.
No, I’m not one against change. Change is good…when it is NECESSARY.
No, I am not a beginner in the use of computer, Internet, database systems. I can negotiate my way around most computer programs…and have done so, even in foreign languages.
What you are doing is taking something that beginning genealogists CAN do, and making it so difficult they won’t WANT to do. The old system worked, was easy to use, easy to find things so we can do GENEALOGY…NOT negotiate our way around different links and routes. We LIKED being able to contact each other with personal information found, that shouldn’t go on the board. We like seeing what authors have written…IN THE OTHER BOARDS, listed by BOARD by Subject, not date.
JUST RETURN THE OLD SYSTEM and add your SPAM prevention if necessary. We hardcore users DON’T WANT YOUR CHANGES. You are making a drink that leaves a bad taste in our mouths.
December 15th, 2006 at 7:06 pm
Fixes issue #4
You say, *Adding a link to view all of an author’s messages* is in the works.
This will be terrific, a much-requested restoration of former function.
Please restore these functions: a) option to sort by date or by board, b) default to sort messages by most recent post within board, c) once one has clicked on the message one has an immediate link to what the message is responding to, and a list of links (to individual messages) to following items in the thread.
That is, restoration of bi-directional navigation from individual messages.
It would be a great kindness to also allow sorting by oldest message first.
December 15th, 2006 at 10:06 pm
As I understand your planned addition of the capability to sort THREADS by classification this will only be possible if the ORIGINAL post in a thread has the data classification you are selecting to view. This is going to miss a lot of MESSAGES that contain the data type the user is choosing to view. Many times the original post is a query asking for someone’s will, deed, obit, etc. and the REPLY in the thread contains the actual data–once again we NEED the capability of viewing individual messages by data type. this lack of functionality degrades the ability to use these boards as a data repository. Data classifications (as opposed to queries) are not thread-based, they are message-based.
Joan
December 16th, 2006 at 12:57 am
“One bug with the “Last Post” column that caused a lot confusion was fixed Wednesday. ”
NOT!!! Look at http://boards.ancestry.com/topics.ancestry.ancsite/mb.ashx
December 17th, 2006 at 3:28 pm
As most might have guessed, I am a STRONG opponent against this new/”improved” system. Due to the “graying of America”, the average person that inquires are probably in an average age of late 40’s, early 50’s, and may be higher than that. Most genealogists are probably retired. This would probably continue as most younger persons don’t have the interest or the time for genealogy. Most want to sit down, type and inquiry and post it. Most don’t even indicate a “classification” for a post.
The computer skills of the older generation is probably low in average. True, I have seen people in their 80’s or 90’s with high level skills. But, the average person doing some genealogy, doesn’t have or need to have them. And, most would not WANT to HAVE to need them. I have had to help many with basic inquiries. I have had to help many doing simple Internet searches. Most new to genealogy don’t know how to go to the Rootsweb home page to find the mailing lists, bulletin boards or websites.
As far as bugs in the new system, there could be a separate system for the Admin people, using separate login screens. The average person does not need them. The “My Alerts”, “My Favorites”. How many people use them now? I have my boards in “favorites” on my own computer, so that I don’t have to keep calling up the rootsweb listings, or use the go-back arrows.
As far as “in the planning and development stages”: Adding a link to view all of an authors messages…We HAD a good system for that, just click on the persons name and there they were, in board order. Displaying the full subject line… We HAD THAT. Ability to sort threads by “Classification” type. I use to look at the postings in the old system and very, very few used anything but “Query”. The “Public Profile”, which is now found by clicking the author name. How many people will really add info here? If someone wants to know about me, let them email me. I’d much rather have people look to see what I’ve posted to help than to see my job type. Most don’t care, as long as you help them.
I have received complaints that even the old system was too difficult for some of my much older friends. Now, just wait and it gets even more complicated. Want to see what someone posted? Go to a link for advanced search, to see a multi-choice selection of options, then type in a users name, that you had to copy down from a previous page, to get Posting by Author. And you “Currently” get just a continuous listing of postings by date. All that when all you had to do before was click on their name.
People, if you want the old system back… press for it. The reason so few are complaining here and the two other sites, MOST users don’t know about them. I’ve seen (and posted myself) complaints on other boards that I use, only to see them disappear. MOST users, having lower computer skills, don’t know where to go to complain. If they did post in the board they use, their posts disappeared.
IF ROOTSWEB, MyFamily, Ancestry, would post a message on EVERY BOARD, conducting a survey between what was available on the old system, or what people want on the new one… I would guess those that respond would overwhelmingly ask for the old system back. It worked, it was all that was needed to do genealogy. It was all that was needed for most users.
If you agree, press them to return the Classic Coke and pour this new drink down the drain. Return the system that older people just posting an occasional, if not just one or two inquiries can EASILY use. One that the true genealogists can easily use to help those looking for their family.
Rootsweb, if it is your full intention to not listen to your users and continue with this… To continue to make it more difficult for the average user to post or find information…Get my current Ancestry.com subscription canceled, and a full refund, and I’ll go away.
December 17th, 2006 at 6:22 pm
Ron appears to believe that MyFamily/Ancestry management may be willing to consider returning the previous format.
The new format has the hallmarks of basic design by paid outside contractors who were familiar with dating, product marketability through chat boards, etc.
It is a typical poor management practice to use what they have paid for rather than admit a mistake. The mistake here was that whoever designed the contract with the presumed outsiders did not understand how the majority of users use the boards.
One of the core changes is to irrevocably link each message within its thread. There is no way within a given message to navigate through its particular place in the thread. Very large numbers of the old threads had sub-threads. It is no longer possible to retain this structure in one of the two ‘views’. The designers failed to grasp that most users and all board admins deal principally with individual messages: for both groups it is extremely important quickly to locate most recent messages in a given thread or sub-thread. As the above post by staff demonstrates, it is their belief that we don’t need the individual-message structure.
MyFamily/Ancestry have their own reasons, which they have not shared, for making this change. These reasons have nothing to do with user preferences, as demonstrated by disregard of the beta-testers’ critiques. One such beta-tester has noted on these boards that at least MyFamily/Ancestry did not install some of the sillier ideas, such as statistics on “who’s on line,” busiest boards/threads, and maybe some strange chat proposal.
That is, this change was not driven by Product Improvement from the user’s standpoint. If user-driven improvement had been the objective, they would have installed a really useful search engine with boolean capability, instead of the clunker now on board.
Let us hope that the thread structure is one of the defects that can and will be fixed in this system.
December 17th, 2006 at 8:52 pm
What posters may not be aware of, is that administrators of these message boards are starting to quit the system. It’s that sort of protest, rather than individual posts by users of the system, that may force the powers to be to go back to the old system. Look at the message boards, choose Rootsweb, and then choose the administrators boards, and you will see that the tools provided to the volunteer administrators in the new system and the ignoring of the past message structure of the threads are causing a number of admins to relinquish their boards.
December 18th, 2006 at 1:45 am
Individual posts will work…only if we stand together. Admins can stand with us by quitting. Post and email to the three complaint areas. Here and:
http://boards.rootsweb.com/board.aspx?p=topics.ancestry.ancimprovements
and: http://boards.rootsweb.com/board.aspx?p=topics.ancestry.ancsite
Post to the Help Desk. Post to the individual boards, some of the admin’s won’t delete them. Email and CALL the MyFamily management at the site:
“http://www.myfamilyinc.com/default.aspx?html=contact”
If enough of the Rootsweb workers that take our complaints complain to their supervisors…it works up the line. We can’t just sit by and let them ruin a system people could use. I am FIGHTING for the one-time persons inquiring about their family, for those with little computer skills and for ALL OF US.
December 18th, 2006 at 2:39 pm
Unhappy in California wrote:
> administrators of these message boards are starting to quit the system. It’s that sort of protest, rather than individual posts by users of the system, that may force the powers to be to go back to the old system
I looked for these boards for the administrators and found them at
“http://boards.rootsweb.com/topics.rw.admin/mb.ashx”
They share our frustration. Let’s form a UNITED FRONT !
ROOTSWEB/Ancestry.com/YOURfamily…… Bring BACK our Classic Boards.
December 20th, 2006 at 6:41 pm
[...] RootsWeb Newsroom « Update on the Message Board Updates [...]
December 21st, 2006 at 5:56 am
Bravo
I see some of my problem children are on the list
please disregard my stern post to # 29 today
you see the problem with this interface
I enter via http://bigfile.rootsweb.com/newsroom/?p=29
to follow theat thread
but that should be closed now this
http://bigfile.rootsweb.com/newsroom/?p=36 is here
I have just had a brilliant idea for a board cleaning daemon
but I will save that for amonth or two
Hugh W
December 21st, 2006 at 6:00 am
to the moderator
please delete my posts today on # 29
my apologies
I had not spotted this thread
Hugh W
December 22nd, 2006 at 9:17 am
Another bug fixed! Links to attachments on board now show as thumbnails in either Thread view! Yay!
This is great that the boards are gradually being given the features of the old board.
Now if we can just get the individual-message usability features restored, the boards will be nearly as usable as before: ability to sort **messages** (not threads) by date or by open/collapsed.
Thanks gang!
December 22nd, 2006 at 9:10 pm
The Metzger surname message board does not show.
December 27th, 2006 at 2:22 pm
Rootsweb’s new bulletin board format is just like George Bush. His overall approval rating is about 34 percent, which is probably higher than the new format. We can’t do much about the current policy, except protest it…same as the new board format. We have to wait 2 more years to get relief and change, hopefully NOT like the new format. He didn’t listen to his people, just like Rootsweb/MyFamily. Just like when the Democrats have gained under a united front, Bush made some changes and indicated he would listen. Now that we have united and have gained votes, Rootsweb has said that they are listening and will improve. BUT, it looks like stay the course for Rootsweb. We have to stay in our war to try to win…just like against Rootsweb.
No, we don’t want to go back to Clinton…just like Rootsweb he cheated on us and tried something new, that didn’t work and got in trouble for it. Just like Clinton, Rootsweb denied the something new was a mistake. No, we don’t want to go to GenWeb, it’s just like going to Hillary, its the same Family, with the same idea’s. We want a FRESH leader, not part of MyFamily.
We just want to go back to the days of the OLD format. Just like the Reagan days. Yes, he and the old format were older, but we felt safe and could do our work without fear of losing it. Had it been constitutional, he would have been voted into a third term…Had we been able to vote, the old format would still be in power.
Bring back the glory days, bring back the old format. Your approval rating is LOW. Change now, or we will vote in a NEW system.
December 28th, 2006 at 8:14 am
Ron don’t be a spammer
I just answered you on
http://bigfile.rootsweb.com/newsroom/?p=38
modern capitalisation is about sharing and compromise
not conflict
the technology server side has been changed for good reason
so we have to negotiate to get the user interface fine tuned
Hugh W
January 2nd, 2007 at 5:37 pm
I dropped in on
http://boards.ancestry.com/topics.census.uk.1851/2088/mb.ashx
(board has no admin
and is one of my children because I started it off
In the post
http://boards.ancestry.com/topics.census.uk.1851/1/mb.ashx)
why is
http://content.ancestry.co.uk/iexec/?htx=view&r=5538&dbid=8860&iid=MDXHO107_1537_1537-0894&fn=Cordelia&ln=Elliott&st=d&ssrc=&pid=247076
not a hot link (like in the old days)
inefficient to copy paste
then I want to share the image
pop up asks for
Friend’s Email:
>> I found this historical document that contains information about our ancestor. I think you will find this very interesting. Just click on the link below.
January 2nd, 2007 at 5:44 pm
the enquiry is
http://boards.ancestry.com/topics.census.uk.1851/2088/mb.ashx
you see if I was on
http://forum.parallels.com/index.php
I could have corrected my previous message
or on
http://www.nanowrimo.org/modules/newbb/
this technology needs to be modernised completly
not merely server side
who is on line?
is fine by me
don’t let the old fogeys rule
I will be 71 on sunday
but hang out with the young half my age or less
Hugh W
January 3rd, 2007 at 6:58 am
the big mistake was listening to the beta testers
they got read of the modern ideas like spell checker and editing of posts by the user and harmless ideas like smilies
time to fire the old employees at rootsweb
they are past their use-by date
it is quite unfair to blame the ancestry programmers for this mess
compare
http://ssdi.genealogy.rootsweb.com/cgi-bin/ssdi.cgi
with http://workshop.rootsweb.com/ssdi
the second has much better readability
I just fell over
http://workshop.rootsweb.com/boards/announcement1.html?o_iid=24206
from about May last year
“Personalization
You’ll soon find many new ways to customize your experience, from choosing how you’d like to view each thread to controlling how many posts and threads you see on a page.
Organization
You’ll be able to receive notifications individually or choose to receive “digests” on your schedule. New icons will help you easily identify new and updated threads since your last visit.
New Tools
Brand new board tools including “spell check” and “edit” will help you improve your message board communications. ”
which in fact deal with many of my complaints
I would suggest let the two GUI diverge:-
the ancestry shell with all the new features
and the rootsweb shell with the traditonal GUI look and feel
and let the users decide
office politics is clearly undermining progress
My offer to administrate 10 vacant boards has been ignored – or is that just administrative inefficiency?
sincerely
Hugh W
January 3rd, 2007 at 12:18 pm
One of my mailing list subscribers asked:
“I’m wondering if there is a way to have a reminder included in the gatewayed
messages to tell those who want to respond that the response must be posted
on the Ancestry message board? I know you have reminded people before but we still have those who post their response to the mailing list.”
Is this possible…?
Later…Nancy
January 3rd, 2007 at 6:36 pm
I can’t pinpoint anything specific, but I am sure having trouble finding anything on Rootsweb since it was “improved.” I don’t recognize much of anything any more. I guess I am too much of an old fogey to learn new tricks. I’m still trying to find the improvement. Rootsweb has been mighty good to me for the last 8 years.
January 5th, 2007 at 1:02 am
on the other boards I use I see
Miscellaneous Options:-
Show your signature
Automatically parse links in text
January 6th, 2007 at 5:04 pm
We are board users and admins and we are telling what we NEED. WE have been doing this along time so don’t tell us what WE need. WE know what we NEED. Try listening to us.
#1 “Because threads are sorted by “last post” you don’t need to use a separate “date”-type view to be sure you see replies made to old messages along with the new messages.”
WRONG! We NEED to see **messages** in most recently posted order. NOT “threads with the most recent replies”. Do you NOT see the difference? We NEED to be able to view the MESSAGES without – let me repeat that a few times: without, without, without going *into* a thread. Do you understand? If this system is not capable of expanding all threads or viewing in any other order, it NEEDS to be scrapped.
#2 “Adding a link to view all of an author’s messages.” Okay, that’s a partial fix. We NEED the ability to expand those messages. We NEED to have the author’s email address and the posting history on the SAME page (not a 4 step process).
#3 “Adding “next thread” navigation.” Okay, what about “next message”, “previous message”? We NEED these.
Not included on your to-do list:
a. ability to view by chronological thread order – the old way – expanded AND collapsed. Yes, we do NEED to be able to view MESSAGES (please consider that word a SHOUT) in different orders. To really make brownie points the board should be able to be viewed in “Thread with most recent reply” order (collapsed and expanded), “Most recent MESSAGE” order (collapsed and expanded), “Chronological thread” order (collapsed and expanded) AND the reverse of all three.
b. change the layout to stop wasting so much space (i.e. the right side of the screen under “Page Tools”) It is perfectly obvious the programmers like lots of white space – just look at this page that WASTES 1/2 the screen with white space. Currently, long urls run “out” of the message outline box – and when viewing the whole board, long subjects run the list out of the box (see the Pendleton County, WV board).
c. ability to edit remembered logins
d. “Admin Center” link moved to a more convenient location.
e. Fix the page “title” so we will be able to see what BOARD we have open ini a window/tab.
f. Multiple columnar “browse” lists (main page of the Boards). We do NOT need to see the number of sub-categories, boards, threads, messages or the date of the last post – these are not helpful whatsoever. We do NEED to scroll less.
g. See only replies to the specific message we have open – even when it is in a middle of a thread. This enables admins to see EXACTLY which messages will be effected by “moving” the message we are on. The current “entire thread” view is very confusing in this regard.
h. Replace the “In reply to line” in EVERY reply. Again, that HELPS. Currently not having it is a HINDRANCE.
i. Get rid of the list of admin boards at the top of every page. It is not efficient. Just replace the Admin PAGE.
j. Bold the number of objections in the admin center list (again, on a separate page).
k. Replace ability to view an author’s posts in the “My Favorites section. Currently it takes 8 (EIGHT) steps to see what used to be available in 3. NOT progress.
l. “Find A Board” results need to be true links not every word an individual link.
m. Update this page weekly.
I’ll be coming up with more.
January 9th, 2007 at 6:13 pm
I found a post made by staff member, Melissa Philips, and her profile completely explains why we have the mess we do:
http://myaccount.rootsweb.com/publicprofile?mba=00b3059c-0003-0000-0000-000000000000&rurl=http%3a%2f%2fboards.rootsweb.com%2flocalities.northam.usa.special.staff.test2%2fmb.ashx
Researching since: 2005
Experience level: Beginner
Research frequency: Once a month
Maybe folks who’ve been at this less than 2 years ought to listen to *long-term* users who research *daily*.
On another note: Above blog entry noted “Changing the link color of the threads you have clicked on” is still in the planning stages. WHAT’s to *plan*? This requires changing ONE tag of ONE line of a cascading style sheet. It should NOT take 25 days to do something so SIMPLE!
January 22nd, 2007 at 6:07 am
My Account is broken again
multiple accounts are no longer linked
wors still right now https://myaccount.rootsweb.com/ is a broken link
– well very very slow
I am fed up with verifying from 5 or 6 different email addresses again and again even daily
changes are not properly saved
Hugh W
January 22nd, 2007 at 7:32 am
Another 2 weeks gone by, still no significant changes/improvements. Users and admins still waiting on:
-Fix CHANGED color for visited links.
-Reply, Report Abuse and Print links added to the TOP of the message box.
-Admin Center link at the top of the page.
-Adminned board lists in order.
-Adminned boards list on a separate page.
-Number of objections in bold.
-Less wasted space.
-Additional “views” of the boards (*messages* by date, chronological threads, all views expanded, all messages listed not just “threads” listed).
-Ability to view *messages* by classification.
-”Next” and “Previous” message and thead navigation links.
-Ability to EDIT “remembered” log ins.
-Ability to be in “Admin” and “User” modes in different windows/tabs.
-Fix “Board Info” editing.
-Fix “Board Info” to display fully.
-Fix “Preview”.
-Fix the page “title” so we will be able to see what BOARD we have open in a window/tab.
-Multiple columnar “browse” lists (main page of the Boards).
-Change so only the replies to the “open” message are displayed *below* the message
-Replace the “In reply to line” in EVERY reply.
-Replace ability to view an author’s posts in the “My Favorites section.
-Fix “Find A Board” results to ONE link per result (not each word a link).
-Update this page weekly.
February 3rd, 2007 at 5:31 am
I know that the message boards are now very hard to get around in. All the “links” have diappeared. All the attachments have disappeared. You have to sign over your first child to contact anybody. I am not very computer literate but I have been using the boards since 1998 and always found them easy to get around in. Not now. Please return them to the way they were. As my husband always said, “If it ain’t broke, don’t fix it.
Shirley
April 19th, 2007 at 6:42 pm
I hate the message board set up! I feel that that rootsweb that we all started out with and CONTRIBUTED to–that free, all volunteer, share -it-all site to unite the world, is losing just that feature. Please tell me I’m wrong–I went to email someone who left me a message, and lo and behold!! I have to sign up for a 14-day free trial at ancestry!!%$# huh? What are you thinking?! Don’t I help you by providing ever more information for you? Isn’t that enough, that I provide it, do I have to buy it back from you?
Then I went to see what other family names she has looked at to further verify our relationship–guess what! Can’t see it!
When rootsweb was desperately trying to hang on to the volunteer status, they asked for donations to keep it from going to a big corporation. I was one who made it. And for that I was guaranteed endless access to the message boards, etc. What the heck happened to that? And I am powerless–what am I going to do, take your church to court?
Please, please–people have spent countless hours and HOURS transcribing information, sharing, don’t make rootsweb a paying venture! How can you take part of it and make it paying? Don’t tell me that a 14 day trial period is “free” — Am I to go through that every time I want to make a connection?
I think you are unconscionable.
June 1st, 2007 at 7:33 am
Hi,
I am now completely fed up with the rootsweb message boards.I have been a subscriber since c1998 but a couple of months ago the problems started.I consistently get’sorry for the inconvenience’ pages,and now this morning I cannot post a reply as I get a box telling me that the site is not secure as a ‘certificate of security’ has not been renewed.I feel at this moment intime of not bothering anymore to help people with their UK ancestors.
Regards