This year we will be attending a handful of conferences across the US – the first is this weekend! If you happen to be in the area we would love to see you at the Ancestry booth, and even more in a Community class.
We are disappointed to announce that we have had to postpone the launch of our New HelpDesk and Knowledge Base until November 26. We are confident you will see the benefit of the new Knowledge Base as it represents countless hours updating the current FAQs. Please see the article in this weeks RootsWeb Review for more details regarding this new feature.
Updating the FAQs will be an ongoing project for us as we search out all of the many articles on the site. After the launch if you see something that doesn’t look quite right or an article we have missed we would appreciate your pointing out it out to us. We look forward to being better able to assist you!
In another effort to better your experience at RootsWeb we will posting “how-to” articles occasionally to the Newsroom. We hope that these articles provide the information you need to better navigate and utilise our site. If you have suggestions for article topics please send them to anna@rootsweb.com.
In keeping you updated with our progress of branding changes on RootsWeb we wanted to let you know that we will be updating websites that are currently hosted by RootsWeb with our new logo(e.g., HomePages, FreePages, etc.). We want to reiterate that these changes in appearance do not change anything about the identity or mission of RootsWeb; we are still the oldest and largest free genealogy site. In addition to the new branding we are also working on other initiatives to improve the RootsWeb experience, including adding new servers to make sure the site performs better for everyone on RootsWeb. We appreciate your patience with these minor updates, and want to thank you for being part of our RootsWeb community!
Many of you may remember an article posted a few months back where we introduced our new logo for RootsWeb, as part of the overall rebranding effort of The Generations Network (our parent company). In the next week or two we will be updating the headers on the site to include this new logo, as well as to update the Ancestry.com logo currently in the header.
This change in appearance obviously doesn’t change anything about the identity or mission of RootsWeb. We are still “the oldest and largest free genealogy site” (as the current header states) and are committed to the wonderful family history efforts on the site. We hope you’ll agree with us that the new logo and header represent growth and community, two vital components of what RootsWeb is all about.